Cookies

Reall is committed to protecting your privacy when you use our website. This privacy statement explains how we collect, use and store any personal information we collect about you when you use this website: www.reall.net

Our site uses a number of unobtrusive cookies to make the site work properly and to collect anonymous site statistics through Google Analytics. You can turn off cookies using the Control Control tab at the bottom left of the page.

The following cookies are used on our website:

We use Google Analytics cookies (_utma; _utmb; _utmc; _utmz) to help analyse how visitors use our website. We use this information to help us improve our site for our visitors. The cookies collect information in an anonymous form, including the numbers of visitors to the site and which pages are viewed. This information is stored by Google and is subject to their privacy policy (see www.google.com/privacy).

Our site also uses a session cookie called ASP.NET_SessionId.

This cookie is necessary for site functionality and is set even if you do not give your consent. This cookie contains no personally identifiable information and is deleted when you close your browser.

If you do not want cookies to be stored on your computer is possible to disable this function within your browser. In Internet Explorer, click on Tools, click on Settings, click on the Privacy tab and then choose the level of privacy you want. In Firefox, click on Tools, click on Options, click on Privacy, click on the Cookies tab and choose the level of privacy you want. In Safari, click Preferences, select the security icon and choose the level of privacy you want.

For more information about cookies, please visit: www.allaboutcookies.org

Collecting and using your information

We do not collect personal information (your name, address, email address, telephone number etc.) when you visit our site, unless you choose to provide us with this information.

We sometimes ask you for an email address e.g. when you sign up to a campaign. This will only be used to send you news and information about Reall’s work and campaigns/appeals through our e-newsletter, and you will be notified of this purpose when you sign up. All our emails will give you the option to unsubscribe from future emails.

We sometimes ask you for a postal address. This will only be used to send you news and information about Reall’s work and campaigns/appeals. We will give you the option to tell us that you do not wish to receive these communications when you provide your details. Reall does not pass on, sell or rent your details to any third party.

Storing your information

With the exception of credit card details, the information you provide to Reall will be stored indefinitely on one or more databases directly maintained by us.

Accessing your information

You may request a copy of the personal information that Reall holds about you. We charge a fee for supplying this information.

Please write to Reall, 8 - 14 Harnall Row, Coventry, CV1 5DR, enclosing a cheque for £10 (made payable to Reall). We will respond to you within 40 days of receiving your letter.

Online donations

We use a service provided by RSM 2000 to accept online donations and membership renewal payments.

RSM 2000 holds credit and debit card information on a secure server and all data is encrypted. When you make a donation or payment through our site, RSM 2000 will provide us with your name, address, email address and

telephone number (if provided) to allow us to process your donation. RSM 2000 will never pass on your credit/debit card number to us.

Other sites

Reall’s website includes links to other sites, not owned or managed by Reall.

We cannot be held responsible for the privacy of data collected by these other websites.

Changes to this privacy statement

From time to time we may make changes to this statement to keep it up to date. Please check back here regularly to see any changes. This privacy statement was last updated on 25th April 2016.

How to contact us

Reall holds any personal details that you give us, for administration and marketing/fundraising purposes.

To notify us of changes to your details, tell us that you do not wish to receive any future information or updates from us, or if you have any questions about how we use your personal information, please email

jodie.yardley@reall.net or phone us on 02475 093 340 You may also write to us at Reall, 8-14 Harnall Row, Coventry, CV1 5DR.